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How garuda110 Handles Your Personal Information

Your account data belongs to you, and we treat it that way. This page covers exactly what we collect when you register or transact via DANA, OVO, or GoPay, how we use it, and what rights you hold over it — with no ambiguity.

Data collected at registrationDANA, OVO, GoPay transaction recordsCookie and device dataYour right to access or deleteHow to contact us about your data

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What We Collect and Why We Collect It

garuda110 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with garuda110, we collect the information you submit directly: your name, email address, phone number, and the payment method you choose — whether that is DANA, OVO, or GoPay. We also collect transactional records tied to deposits and withdrawals so we

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can resolve disputes, verify account activity, and keep your wallet history accurate. Beyond that, we gather technical signals: your device type, browser, IP address, and session timestamps. These signals help us detect unusual login attempts and keep your account accessible only to you. Cookies on our
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platform serve two purposes — keeping your session active so you are not logged out mid-page, and understanding which parts of the site you use so we can improve them. We do not sell your data to third parties. We share it only with payment processors
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needed to complete your DANA, OVO, or GoPay transactions, and with service providers under strict data agreements. Availability of this service depends on local law and eligible regions in Indonesia.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA REQUESTS AND CONTACT

Reach Us About Your Privacy

If you want to review, correct, or remove your personal data, our support team handles those requests directly. Reach out through the channels below and we will confirm receipt within one business day. For account-linked queries — such as transaction records tied to your DANA or OVO wallet — have your account username ready to speed up verification.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply account-level security measures and clear data retention rules so your information stays accurate and accessible only to you. Players in Jakarta and across Indonesia can expect the same handling standards regardless of which payment method they use.

Encryption in Transit

All data exchanged between your device and our servers — including DANA, OVO, and GoPay payment details — is encrypted using SSL so it cannot be intercepted mid-transfer.

Data Retention Rules

We keep your account data only as long as your account is active or as required under applicable regulations. When an account is closed, deletion follows our standard retention schedule.

Cookie Control

Session cookies expire when you close your browser. Analytics cookies can be declined through your browser settings without affecting your ability to log in or transact.

Access and Correction Rights

You can request a copy of the data we hold about you, or ask us to correct inaccurate details. We process these requests after verifying your identity through your registered contact.

Common Questions About Your Data and This Policy

These are the questions we hear most often about how your personal information is handled. If your question is not here, contact us through live chat or the account help page.

We collect your name, email, phone number, and any payment method details you submit — such as your DANA or OVO wallet number. Device and session data is also logged at login.

We share data only with payment processors needed to complete your GoPay, DANA, or OVO transactions. All third parties operate under data agreements that restrict how they use your information.

Submit a data access request via live chat or the account help page. After we verify your identity through your registered contact details, we will send you a summary of your stored data.

Yes. Send a deletion request through email support or live chat. We process it after identity verification, subject to any retention periods required under applicable Indonesian regulations.

Session cookies keep you logged in while you browse. Analytics cookies help us understand site usage. You can block analytics cookies in your browser settings without losing account access.

Transaction records linked to your DANA, OVO, or GoPay payments are kept while your account is active and for the period required by applicable law. Closed accounts follow our scheduled deletion process.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How garuda110 Handles Your Personal Information

Reach Us About Your Privacy

How We Protect and Manage Your Information

Encryption in Transit

Data Retention Rules

Cookie Control

Access and Correction Rights

Common Questions About Your Data and This Policy

01 What personal data does garuda110 collect when I register?

02 Does garuda110 share my data with other companies?

03 How can I request a copy of the data garuda110 holds about me?

04 Can I ask garuda110 to delete my account data?

05 How does garuda110 use cookies and can I turn them off?

06 How long does garuda110 keep my transaction records?

Privacy Policy

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