Verifying Your garuda110 Account
Account verification is how we make sure your balance stays yours. Without a completed verification, withdrawal requests are held until the check clears — so we recommend finishing this early, not at the moment you want to cash out. The process asks for a government-issued ID and a selfie taken at the time of upload. Your documents are reviewed by our account
team, not automated software alone, which means unusual cases get a real look. Verification also confirms your registered wallet name matches your ID, which removes friction from every withdrawal you make afterward.
- Upload your government ID — A clear photo of your national ID card is the standard document. Both sides may be required — check the upload screen for prompts.
- Submit a live selfie — Take the selfie at the time of submission, not a saved photo. Hold your ID beside your face as shown in the on-screen frame.
- Wallet name matching — The name on your DANA, OVO, or GoPay account must match your ID exactly. Mismatches are the most common reason verification is delayed.
- Confirmation from our team — Our account team reviews the submission and notifies you via your registered email or in-app message once your account is cleared.